ABOUT THE ROLE
As an associate, you will:
Greet new guests as they arrive for their scheduled appointments, or simply stop in to inquire about the experience
Good verbal skills are important as you will be informing guests about the overall experience, theme options, and safety rules and regulations
Good manners will go a long way as you guide each guest to their selected escape room
Even if they beg, you won’t give away clues, but you could be asked to interpret a theme’s overall mission to help our guests get moving
After guests exit their selected rooms and desire to share their experiences, you will be there to support, encourage and affirm their game strategy, plus invite them back in the future
Support the daily operations of the facility; including the quick, accurate recovery of each mystery room immediately after use
Have an open ear to any guests who may express any dissatisfaction with their experience; escalate those grievances to the appropriate manager
Assist with the arrangement of furniture, backdrops, props or window displays, as outlined by company standards
Ensure signage, written game clues, etc. reflect appropriate changes in themed promotions and upholds company guidelines
Perform daily end-of-day register tasks
If you are interested in applying for this role, please click below to complete an employment application and submit your resume for review by our recruiting team.
REQUIREMENTS FOR CONSIDERATION