Open until 9:00 PM

Regular Hours

  • Monday - Thursday10:00 AM - 8:00 PM
  • Friday - Saturday10:00 AM - 9:00 PM
  • Sunday11:00 AM - 6:00 PM
  • Thursday, Jul. 410:00 AM-5:00 PM4th of July




Open until 9:00 PM

Regular Hours

  • Monday - Thursday10:00 AM - 8:00 PM
  • Friday - Saturday10:00 AM - 9:00 PM
  • Sunday11:00 AM - 6:00 PM
See More Holiday Hours
View Individual Venue Hours




Do you have a question for our mall management team?
Ask them at [email protected] or call them Monday – Friday from 8:30 a.m. to 5 p.m.  at 845.692.5757.

Do you need to contact the Galleria at Crystal Run’s security team?
Call 845.239.6767 24/7 or visit our security page for more info.


  • Looking for your favorite shopping, dining or entertainment destination? You can visit our directories, located throughout The Galleria, to find all that you’re looking for. Hand-held directories are also downloadable here.

  • We offer Paramount brand ATMs located in two central locations: upper level across from Dick’s Sporting Goods and lower level behind the staircase at Center Court.

  • Strollers are available for rental at Galleria at Crystal Run for a nominal fee.

    Strollers are located in the Target hallway.

  • Lost an item at the Galleria at Crystal Run?  You can call Mall Security at  845.239.6767.

  • Pyramid Gift Cards are no longer available for purchase as of 1.31.18. Previously purchased cards can still be used within the mall.

    Any questions relating to your previously purchased Pyramid American Express Gift Card, please visit:

    or call toll-free at 800.297.5009

    Please note there are no inactivity fees or other post-purchase fees and funds do not expire.

    Recipients may obtain a free replacement after the Card’s ‘valid thru’ date passes by visiting the previously mentioned websites or calling 800.297.5009.

    Terms & Conditions are applied to all gift cards.

  • View restroom locations on our directory here.


ADA accessible entrances are identified below, and ample parking is available throughout the site.

Wheelchairs are available free of charge through mall security.

To request a wheelchair call security at 845.239.6767

Limited supply available.

Thank you for shopping at Galleria Crystal Run.


Accessibility Map PDF Download


Mall Policies

  • In order to provide an enjoyable shopping environment, and for the safety and convenience of our shoppers, visitors and employees, the following Behavior Code will be in effect at all times for all guests and visitors of the shopping center. Anyone who violates the behavior code may be banned from the property and/or prosecuted to the fullest extent of the law. Mall management has the right to amend the behavior code at any time.


    Download our Behavior Code.


  • Appropriate behavior is required at all times. Fighting, horseplay, harassment, offensive language, shouting, loud noise, littering, solicitation, or any illegal activities are not allowed on mall property. Mall management has the right to prohibit groups from congregating or walking in a manner that obstructs or hinders shoppers or mall visitors.

  • Shopping Pets are not allowed on the premises except for service animals that aid the physically challenged. Exceptions may be made for pets being taken to pet stores or photography sessions.

  • For your safety and the safety of our customers you may not run, skate or use a skateboard on mall property. You may not ride bicycles on sidewalks or in the interior of the mall.

  • To promote the shopping center atmosphere, customers, guests and employees shall be fully clothed. The wearing of apparel which is likely to provoke a disturbance or embroil other groups or the general public in open conflict is prohibited.

  • The possession of any weapon, unless authorized by local, state, or federal statue, is prohibited.

  • Galleria At Crystal Run is a smoke free facility. The consumption of alcohol is permitted in licensed premises only.

  • The parking area is private property and is intended for the use of mall guests, visitors and employees. Vehicles must be parked in legal designated spaces. Violators are subject to tickets and/or towing. Unauthorized overnight parking is not permitted and is also subject to towing.

  • In accordance with school attendance laws, and in support of education, children of 6 to 16 years of age are not permitted on mall property during school hours, unless accompanied by a parent or legal guardian.

Parental Escort

Must Be 18 Friday & Saturday - 4pm to Close

Parental Escort Policy MB-18

Galleria At Crystal Run has a parental escort policy from 4:00pm until closing on Friday and Saturday evenings. Guests under 18 must be accompanied by a parent or guardian 21 years of age or older. For additional information call Security at 845.239.6767. *MB-18 does not apply to stores with exterior entrances.