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MAC Artist



Position: MAC Artist – Part-Time – Macys – Crystal Run – Middletown, NYThe Artist is responsible for the superior service ambassadorship expected from all employees. They uphold the friendly, welcoming image of the brand and showcase products, artistry and culture of the company to the customer. Their primary responsibility is to achieve optimal performance and uphold the expectation of the Joy Journey service model and the 5 Non-Negotiables of service behaviors. They are expected to deliver sales expectations through customer service and co-creating with the customer to provide personalized artistry/product solutions for their needs. They are responsible for building their personal business and clientele, inspiring loyalty to the brand for the Customer and driving repeat business through sales and services.Position Responsibilities Self-starter, able to work independently and as part of a team and must have good time management skillsExcellent communication skills to be performed dailyGreet customers with name immediately upon customer’s arrival, to begin engaging and thoughtful connectionBuild trust and rapport with customers through open-ended questions and authentic curiosity in their needs, with effective verbal interaction and validationSample products as applicable to drive loyalty and repeat businessAbility to serve multiple customers s, without compromising their experienceAbility to build a long-term relationship with the customer ultimately leading to retention and loyaltyLeverage clienteling/Customer Relationship Management (CRM) tools to capture customer profile and utilize client “book” every day to connect with customers for outreach, replenishment and to drive salesOwn and achieve individual sales goals and contribute to team sales goalsStay current on beauty industry trends and competitive landscape (specifically via social media) to validate customers’ interests and purchases, better personalize recommendations to their needsQualifications High School ol Equivalency0-1 years retail experience; Cosmetic experience preferredExcellent customer service, communication, organizational skills and time management skillsAbility to assess customer needs and make recommendationsJob: Retail – StorePrimaryLocation: US-NY-MiddletownJob Type: StandardSchedule: Part-timeShift: VariableJob Number: 2210189We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company’s policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, r characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position r position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact US ApplicantAccommodations