Responsibilities
- Demonstrate leadership in driving sales and profitability by achieving or exceeding all established store and individual goals
- Achieve or exceed all established goals. These include: sales, hourly productivity average dollar sale (ADS), units per transaction (UPT) conversion (if applicable), charge accounts and contests, and any other brand specific KPI’s
- Have a complete working knowledge and use of selling skills and customer service standards as set forth in Company training programs
- Develop and maintain relationships with customers through a friendly attitude and excellent customer service
- Actively participate in all contests, promotions, and sales incentive programs. Responsible for contributing to efforts in the stores achievements
- Meet company standards for appearance, performance, knowledge and personal grooming
- Maintain an awareness of all sales promotions. Effectively handle multiple customers and projects. Ability to print merchandise tags in a timely manner
- Understand and communicate customer merchandise needs and communicate with Store Management when the stores merchandise assortment meets, and fails to meet, the needs in your area
- Ensure consistent control of merchandise and maintain cash wrap daily as directed
- Demonstrate professionalism when dealing with customers. Answer the telephone in a friendly and professional manner
Key Partners
- Store Management
- Human Resources
- District Manager
Qualifications
- 18 years of age (applicable divisions)
- Accuracy in all assigned paperwork and/or register functions
- Reliability in reporting to work regularly and on time
- Able to work various shifts, hours, days and holidays to meet store staffing needs
- Must present professional appearance and personal grooming
Skills
- Great communication skills
- Goal Oriented
- Customer service skills
- Fast learner
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